Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common solutions include resolving username and password problems, data sharing & synchronization, uninstalling/reinstalling basic software applications, verifying proper hardware and software configuration and set up, power...
TEKsystems is looking for an eager technical help desk analyst to support a production support team. This role will be fast paced and must be able to work 2nd shift, high call volume experience preferred. (2:30- 11:00)- Fri- Tuesday TOP SKILLS: 1.) 3-5 years in call center environment, receiving on average 50-60 calls a day 2.) Provided support for proprietary applications including but not lim...
TEKsystems is looking for a jr. level helpdesk support analyst technician with one of our top clients. Very good environment and top technology. The top skills are below: 1. 1-2 years of helpdesk experience in high production environment (80-100 tickets per day) 2. Ticketing tool experience 3. Problem solving experience, the ability to stay calm with the end user over the phone, and be able to ...
Apex Systems, the nation s 2 nd largest IT staffing firm, has several long term CRM Business Analyst openings in Charlotte, NC for a large financial company. Applicants must have experience with CRM Technologies ideally, MS Dynamics. To view all Apex s jobs and/or sign up to receive job alerts that match your criteria, join our Talent Network/Job Portal via itcareers.apexsystems.com . MUST BE W...
Job Description * Providing support to a varied user community with approximately 3000 users * Answer and take ownership of IT Support phone calls and incident tickets * Provide 1st and 2nd tier troubleshooting for end user issues * Log and manage end user issues in the service management system * Escalate issues requiring further troubleshooting or elevated privileges * Maintain daily communic...
The premier document and printer solutions provider in North and South Carolina is currently interviewing for an IT Help Desk - Hardware/Break Fix Specialist in our growing Customer Care Center. G5 Greenville, a part of Carolina Office Systems - Xerox Business Solutions, is the fastest growing office solutions provider in the industry. We are looking for career-minded individuals with fast pace...
Position description Junior Account Representative The Capstone Consultants Team is looking for an upbeat and motivated Entry Level Junior Account Representative who will partner with and ensure the long:term success of our customers. You will be responsible for developing relationships within your assigned territory, connecting with key decision makers. You will liaise between customers and cr...
Position details We are looking for outgoing individuals with great communication abilities to join our team as a Wireless Customer Service/Sales Representative. The job assignments are primarily composed of sales, marketing, dealing with wireless customers, orders, account questions, renewing contracts. No background is needed : paid training at the entry level position. Interpersonal skills a...
Position overview Planet Mitsubishi in Charlotte, NC is seeking BDC Representatives / Customer Service Reps Telephone Call Center requirements required Automotive experience desired College diploma a plus Part-time and full-time positions available Our program is developed Our technology is state:of:the:art Our staff is established We are growing daily We want the best : so we pay the most We a...
Job details We Offer: * Full Training - Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Sales / Customer Service / Customer Retention position - Monitor individual progress to provide sales:coaching opportunities and to understand employee developmental needs. - Entry level position openings after the initial s...
Job details Account Service Representative Full-time Paid Training : If you love people, love solving problems, and love technology apply now We are currently hiring motivated, entry level professionals for our customers to work with. We are looking for future teammates that want to work with people, love solving problems with a smile, to further their career in sales / customer service, creati...
Position summary We Offer: * Full Training - Must be willing to be a student. ***THIS IS AN ENTRY LEVEL POSITION*** POSITION OPENINGS PAST ENTRY LEVEL MARKETING AND SALES POSITION Client Account Manager o Assist in sales training and development of Entry Level associates. - 2yrs experience in a sales or customer service environment preferred. - Compensation based on individual performance - Cre...
Job Description At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. We re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you ll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstan...
Title: Customer Service Rep (Benefit,401(k),Payroll) Duration:: 12 months, contract to Hire Location :: Davidson, NC 28036, USA Positions:: Different Shifts(7-4 pm, 10-7 pm, 8:30-5:30 pm) Daily Responsibilities: Answering Inbound calls from Employees Answering questions and helping with topics such as Payroll, Pension, 401K, Direct Deposit, Tax Changes Office Environment open cubicles Experienc...
Are you interested in an entry-level role in sales and customer support? Year Up is a one-year, intensive program that provides young adults with hands-on skill development, corporate internships, an educational stipend, and coursework eligible for college credit. The program consists of training in technical and professional skills, followed by a 6-month internship with a top company. Your int...
Ref ID: 03200-#######731 Classification: Desktop Support Compensation: DOE Provide helpdesk support regarding use of Windows applications, printers, scanners... Applies image to PC or laptop. Supports and maintains user account information including passwords, approved policy changes and user groups Documents, maintains and upgrades software applications Maintains an organized work environment....
Job Title: Account Support Specialist - Charlotte, NC Job Description: Job Title: Account Support Specialist Location: Charlotte, NC Job Description: Accounting Support Spec IV, Finance Shared Services Accounts Payable. This position reports to the Finance Shared Services Manager, Accounts Payable. This role is responsible for ensuring accurate and timely payments to suppliers, analyzing and re...
Description The TSS provides project management and technical support for CPE installations and upgrades from start to finish, including simple network coordination. The TSS is responsible for coordinating and hosting internal turnover meetings with all internal Windstream team members and the customer. The TSS must utilize various tools and database systems to accomplish the goal of 100% custo...
BH: 1578572 *** MUST BE ABLE TO WORK ON AN EMPLOYEE BASIS *** MUST BE ABLE TO WORK ON-SITE *** Our Client is expanding and currently seeks a HELP DESK ANALYST For a 12 month+ PART-TIME opportunity! Possible extensions! LOCATION: Charlotte, North Carolina Leverage your PC SUPPORT and CUSTOMER SERVICE skills to help take your career with our Client to the \"Next Level\" for 2019 and beyond! Title...
Lead Site Representative-Convenience Care and Technology Support Annual salary is $31,200 Position is located in Charlotte, NC. Hours are 7:30am to 4:30pm, Monday to Friday Customer satisfaction through the performance and maintenance of a variety of reprographic equipment and technology at our customer s site Evaluating equipment issues and notify service or offsite technology departments if u...